FAQs

Visiting and Ordering

  • Visiting:

    The Courtyard by Marriot hotel provides 1 hour free parking on the right-side of the building. For longer visits, drive around the back for an underground lot. The hotel provides 3 hour free parking with validation from Bobaful.

    Curbside Pickup:

    You can temporarily park in front of the hotel in the valet area to either wait for a delivery, or to go in and pick up your order.

  • You do not have to pay for parking if you park on the right side of the hotel.

    If you park in the underground lot, you can park for free for 3 hours with validation. Simply scan the barcode on the front of your ticket, then scan the barcode on the validation sticker.

    1. Order online

    2. At check out, tap on the “Curbside Pickup” button.

    3. Let our team know how to identify your vehicle. (ex. “Blue Toyota CRV,” “Black Hatchback with anime window stickers”)

    4. When you arrive, park in front of the hotel in the valet area.

    5. Call (626) 900-8824 to notify the team that you are outside. Let them know the name on your order so they can confirm the right order for you.

    6. Drive away and enjoy your Bobaful drinks!

  • Head to our “Bobaful Rewards” page under the “Rewards” tab to sign in and view your points.

    Order In-Store: At the register, you can redeem your reward by providing your name or 10-digit phone number.

    You can also select your reward at checkout if you pay with a debit or credit card linked to your loyalty account, and apply it to your current purchase.

Drinks and Ingredients

  • Lactose-free milk is still cows milk, just with added lactase, which is a natural enzyme that helps break down lactose into two simple sugars: glucose and galactose.

    Lactose-free milk has almost the same taste, texture, and nutrients as regular milk.

    Because lactose-free milk is produced from cow’s milk, it is unsuitable for those following a vegan or vegetarian diet. However, like regular milk, lactose-free milk is still a good source of protein, calcium, phosphorus, vitamin B12, riboflavin and vitamin D.

  • Quality is our mantra. We use the freshest fruits, nut milks, and cold-pressed juices to craft all of our tea-based beverages.

  • We offer 4 levels of sweetness in our drinks.

    Light Sweet

    About 20% sweetness. This is the sweetness level that our drinks are initially made with.

    Medium Sweet

    About 50% sweetness.

    Full Sweet

    We recommend this for most customers. About 100% sweetness

    Extra Sweet

    About 110% sweetness.

  • Starting 2024, our Specialty Menus will only be available for the month they are released in unless otherwise specified.

    If certain drinks are proven to be very popular, we might just add it to the regular menu after the Specialty Menu concludes its run.

Services

  • Head to our “Catering” page to learn more about our catering services.

    On our “Catering” page, you can fill out a Catering Inquiry form with all the necessary information for your event or occasion. After submitting the form, you will receive a response and a quote within 24-48 hours.

  • Head to our “Gift Cards” page to buy gift cards, reload your gift card, or to check your balance. All you need is your gift card ID and PIN.

Amenities

  • Yes, you can access the internet via the Courtyard at Marriot’s wifi: MarriottBonvoy_Guest.

  • Yes, you and your group can find ample seating in the hotel lobby while you enjoy your Bobaful drinks.

    However, no outside food will be allowed in the hotel lobby. You can find food to eat at the Bistro, Chef Tony, and at the Five55 Sports Bar.

  • Yes, we provide free samples at the counter!

    We believe in giving our customers power in their choices. Feel free to request any samples of any drinks to any of our Bobafulristas.